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Two-Factor Authentication (2FA) Overview
Two-Factor Authentication (2FA) is an extra layer of security that helps protect your account by requiring a verification code in addition to your password.? Why Enable 2FA? ✅ Prevents unauthorized access ✅ Enhances account security beyond just a ...
Enabling or Disabling 2FA
You can enable or disable 2FA at any time in your account settings. Steps to Enable or Disable 2FA: 1️⃣ Go to Settings: Click on your profile icon in the top-right corner. Select “Settings”. 2️⃣ Open Account Security Settings: Navigate to “Two-Factor ...
Recovering Account Access Without 2FA
If you lose access to the phone or authenticator app used for 2FA, you can recover your account. Steps to Regain Access: 1️⃣ Contact Support: Use the chat feature or visit the Help & Support page. 2️⃣ Verify Your Identity: Be prepared to provide ...
Resolving Login Issues
If you’re unable to log in, follow these steps: Login Issue Solutions: ? Forgot Password? – Reset it here. ? 2FA Not Working? – Use the backup code or contact support. ? Account Locked? – Wait 15 minutes or contact support. ? Still Can’t Log In? ...
Password Change
If you forget your password, you can easily reset it. Steps to Reset Your Password: Go to the Login Page: Visit platform.accessibledocs.ai/log-in. Click “Forgot Your Password?” Enter Your Email: Provide your registered email address. Set a New ...