Accessible Docs | Payment & Billing

Payment & Billing
Resolving Payment Failures
If a payment fails, your subscription will not renew until the issue is resolved. ? Possible Reasons for Payment Failure: ❌ Insufficient Funds – Check your balance. ❌ Expired Card – Update your payment method. ❌ Bank Restrictions – Contact your bank ...
Setting Up Recurring Payments
Recurring payments ensure your subscription remains active without manual renewal. ? How It Works: ✅ When you subscribe with a credit/debit card, payments will be processed automatically. ✅ You can manage or cancel recurring payments anytime in ...
Accessing Invoices and Receipts
After each purchase, an invoice or receipt will be sent automatically to your registered email. Where to Find Your Invoices: 1️⃣ Go to Wallet & Payments Click on your profile icon → “Settings” → “Wallet & Payments”. 2️⃣ Select the “Invoices” Tab View ...
Accepted Payment Methods
AccessibleDocs supports the following payment options: ✅ Credit & Debit Cards – Available for all subscription plans. ✅ Bank Transfers (Enterprise Plans Only) – Available for enterprise customers upon request.

Popular Articles
AccessibleDocs Overview
AccessibleDocs is an AI-powered tool designed to make digital documents fully accessible for people with disabilities. It ensures compliance with international accessibility standards like PDF/UA, making documents easier to read and use for screen ...
Password Change
If you forget your password, you can easily reset it. Steps to Reset Your Password: Go to the Login Page: Visit platform.accessibledocs.ai/log-in. Click “Forgot Your Password?” Enter Your Email: Provide your registered email address. Set a New ...
Creating an Account
Creating an account on AccessibleDocs is quick and simple. Steps to Sign Up: Go to the Sign-Up Page: Visit platform.accessibledocs.ai/sign-up. Enter Your Details: Provide your email, phone number, and create a password. (Optional) Subscribe to ...
Uploading Documents for Processing
You can upload documents directly to the AccessibleDocs platform for automatic processing. Steps to Upload a Document: Go to the Upload Page: Click “Upload Documents” from the sidebar. Choose Your Files: Click “Choose Files” or drag and drop files ...
Updating Profile Information
You can update your profile details anytime from the settings page. Steps to Update Profile Information: Go to Profile Settings: Click on your account icon in the top-right corner. Select “Settings” → “My Profile”. Edit Your Information: Change your ...

Accessible Docs | Payment & Billing | Knowledge Base