2FA & Security
Permanently Deleting Sensitive Documents
If you need to permanently delete a document, follow these steps: ? From “My Documents” or “Company Documents” Page: 1️⃣ Select the Document(s) You Want to Delete. 2️⃣ Click “Remove” & Confirm Deletion. 3️⃣ Once Deleted, the Document Cannot Be ...
Data Protection Measures
AccessibleDocs follows industry-standard security protocols to ensure your data is protected. ? Security Measures: ✅ Encryption – All uploaded files are encrypted during upload, processing, and storage. ✅ Secure Servers – Data is stored securely ...
Recovering Account Access Without 2FA
If you lose access to the phone or authenticator app used for 2FA, you can recover your account. Steps to Regain Access: 1️⃣ Contact Support: Use the chat feature or visit the Help & Support page. 2️⃣ Verify Your Identity: Be prepared to provide ...
Enabling or Disabling 2FA
You can enable or disable 2FA at any time in your account settings. Steps to Enable or Disable 2FA: 1️⃣ Go to Settings: Click on your profile icon in the top-right corner. Select “Settings”. 2️⃣ Open Account Security Settings: Navigate to “Two-Factor ...
Supported 2FA Methods
AccessibleDocs supports the following 2FA methods: ? SMS-Based Verification – A one-time code is sent via SMS during login. (Default option) ? Authenticator App (Google Authenticator, Microsoft Authenticator, etc.) – A code is generated inside the ...
Two-Factor Authentication (2FA) Overview
Two-Factor Authentication (2FA) is an extra layer of security that helps protect your account by requiring a verification code in addition to your password. ? Why Enable 2FA? ✅ Prevents unauthorized access ✅ Enhances account security beyond just a ...