Two-Factor Authentication (2FA) Overview | Secure Your AccessibleDocs Account

Two-Factor Authentication (2FA) Overview

Two-Factor Authentication (2FA) is an extra layer of security that helps protect your account by requiring a verification code in addition to your password.

🔹 Why Enable 2FA?
✅ Prevents unauthorized access
✅ Enhances account security beyond just a password
✅ Ensures only you can log in to your account
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    • Resolving Login Issues

      If you’re unable to log in, follow these steps: Login Issue Solutions: ? Forgot Password? – Reset it here. ? 2FA Not Working? – Use the backup code or contact support. ? Account Locked? – Wait 15 minutes or contact support. ? Still Can’t Log In? ...
    • Recovering Account Access Without 2FA

      If you lose access to the phone or authenticator app used for 2FA, you can recover your account. Steps to Regain Access: 1️⃣ Contact Support: Use the chat feature or visit the Help & Support page. 2️⃣ Verify Your Identity: Be prepared to provide ...
    • Data Protection Measures

      AccessibleDocs follows industry-standard security protocols to ensure your data is protected.? Security Measures: ✅ Encryption – All uploaded files are encrypted during upload, processing, and storage. ✅ Secure Servers – Data is stored securely with ...
    • Enabling or Disabling 2FA

      You can enable or disable 2FA at any time in your account settings. Steps to Enable or Disable 2FA: 1️⃣ Go to Settings: Click on your profile icon in the top-right corner. Select “Settings”. 2️⃣ Open Account Security Settings: Navigate to “Two-Factor ...
    • Supported 2FA Methods

      AccessibleDocs supports the following 2FA methods:? SMS-Based Verification – A one-time code is sent via SMS during login. (Default option) ? Authenticator App (Google Authenticator, Microsoft Authenticator, etc.) – A code is generated inside the ...